Here you will find all the resources you need to assist with pre-show and onsite
planing to ensure you have a successful experience at KNOW Identity 2020.

Exhibitor Checklist

Company Name, Logo & Description for Inclusion Online & On-Site Materials
Due DateContact Details
Monday, January 6, 2020Please upload your company information in your Sponsor Portal.
Questions? Email events@oneworldidentity.com 
Company Contact and Onsite Point of Contact
Due DateContact Details
Monday, January 6, 2020Please enter your company contacts in your Sponsor Portal.
Questions? Email events@oneworldidentity.com
Submit Artwork for Select Products (Signage / Kiosks / Meeting Pods)
Due DateContact Details
Friday, February 14, 2020Please upload your custom artwork in your Sponsor Portal.
Questions? Email events@oneworldidentity.com
Purchase Additional Furnishings, Carpeting, Shipping Information
Due DateContact Details
Monday, March 16, 2020Consult the Exhibitors Services Kit from Shepard
Questions? Email lasvegas@shepardes.com
Complete Qualified Buyers Program Survey (Gold Sponsors and above)
Due DateContact Details
Friday, February 28, 2020Please complete the survey in your Sponsor Portal.
Questions? Email events@oneworldidentity.com
Purchase Lead Retrieval Scanner
Due DateContact Details
Monday, March 2, 2020Download the CVENT Order Form via the Exhibitors Services Kit
Questions? Email events@oneworldidentity.com
Register Sponsor Passes
Due DateContact Details
Friday, March 6, 2020Please register your sponsor passes here with your specific sponsor code. All other passes can be purchased here.
Questions? Email events@oneworldidentity.com
Reserve Discounted Hotel Rooms
Due DateContact Details
Thursday, March 12, 2020 

Please register with the KNOW Identity 2020 group rate here or by phone: (877) 880-0880

Be sure to indicate you are with KNOW2020 to receive the reduced rate. 

Purchase Additional Audio/Visual Items
Due DateContact Details
Monday, March 16, 2020

Consult the Exhibitors Services Kit for Encore Services

Questions? Email exhibitorservices@mgmgrand.com

Purchase F&B/Catering, Booth Cleaning, Internet Services, Rigging, Telecommunications
Due DateContact Details
Monday, March 16, 2020Consult the Exhibitors Services Kit for MGM Grand Services
Questions? Email exhibitorservices@mgmgrand.com
Shipping Deadline to Warehouse
Due DateContact Details
Monday, March 30, 2020 (after this there will be a surcharge incurred)Consult the Exhibitors Services Kit from Shepard
Questions? Email lasvegas@shepardes.com

Exhibitor Kit

The KNOW Identity 2020 Exhibitor Kit will be sent to you from: showmail@shepardes.com

Once the Exhibitor Kit is published, you’ll also be able to access it directly by logging into Conference Harvester

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General Information / FAQs

When and where will KNOW Identity 2020 take place?

KNOWIdentity 2020 will take place April 5-8, 2020 at MGM Grand Resort in Las Vegas, NV.

When should I arrive/depart from KNOW 2020?

You should plan to arrive by Saturday evening or early Sunday morning in order to set up your exhibit or meeting space (if applicable), participate in the programming sessions that begin on Sunday as well as to enjoy our Welcome Pool Party. The event wraps up midday on Wednesday, April 8, so please plan on departing after that time. 

Where should I stay while attending KNOW 2020?

We strongly encourage all exhibitors, speakers and attendees to stay on premises at the MGM Grand Resort. We have partnered with MGM in order to provide a discounted hotel rate through March 12, 2020.  Please click here to reserve your hotel accommodations. If you prefer to call-in to make your booking, please call the Contact Center at (877) 880-0880. Please indicate you are with KNOW2020 to receive the reduced rate.  PLEASE SUPPORT THE ORGANIZATION AND STAY ONSITE AT THE MGM GRAND.

Where can I find a map of the MGM Grand Resort?

Click here to view a map of the hotel venue.

Where can I find a map of the event?

Please see the event floor plan

Is there a dress code for KNOW 2020?

The dress code is business or business casual.

Will there be a wifi at the event?

Yes, complimentary wifi will be available to all attendees at the event. The wifi network name and password will be printed on the back of every attendee badge.

Will a mobile app be available for download?

The official mobile app will be made available for iOS and Android. 

How do I add my name to the KNOW 2020 email mailing list?

You can join our KNOW Identity mailing list here.

When do master classes and educational sessions take place?

Educational sessions will be hosted on Sunday, April 5, 2020. 

When and where is the Au10Tix Welcome Reception Pool Party?

The Welcome Reception Pool Party, hosted by Au10Tix, takes place at the MGM Grand Pool from 6:00 - 9:00pm on Sunday, April 5, 2020.

Is there a dress code for the Au10Tix Welcome Reception Pool Party?

The dress code is business casual or casual. There will not be swimming at the event.

When and where is the Industry Networking Evening Event?

The Industry Networking Evening Event will be held at the Hakkasan nightclub at MGM Grand from 8:30pm-11:30pm on Monday, April 6, 2020

Is there a dress code for the Industry Networking Evening Event?

The dress code Industry Networking Evening Event “upscale fashionable” attire. Please note Hakkasan does not permit: hats, sandals, sneakers, hard soled shoes and boots, ripped or baggy clothing and athletic wear. Collared shirts are required for men.

Marketing Tools

Description of the conference, key facts, and suggested social content to help you promote your presence at KNOW Identity 2020

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Registration

Where can I register my ticket for KNOW Identity 2020 and how much does it cost to attend?

Your complimentary sponsorship passes can be registered here.

For additional tickets, you can view all current registration prices and register your ticket here. We offer bundled ticket options and group discounts. Please reach out to events@oneworldidentity.com for additional information.

What does my registration include?

Registration includes access to all sessions, educational classes, exhibit hall, meal functions and receptions.

Space at networking receptions including the Welcome Reception Pool Party, Industry Evening Event, and KNOW Awards Luncheon are limited. RSVPs may be required and will be given on a first come, first served basis. Register early to lock-in your spot!

How do I make changes to an existing registration?

If you have a username and password for the existing registration, you can click here to update any information, including transferring the event pass. Any issues? Feel free to email us: events@oneworldidentity.com and we can help you out.

Are passes refundable or transferable?

All event passes are nonrefundable, but may be transferred to another person. You can click here to make any changes to an existing registration. Passes cannot be credited for future years or events.

Am I able to register a group of people?

You will need to register your team’s passes individually. These details can be changed or updated post-purchase.

How do I pick up my badge at the event?

You will receive an email in the week leading up to the event with a QR code to bring to register and pick up your badge onsite.  Registration will be located on Conference Center Level One of the MGM Grand Resort.

What are the onsite registration hours?

Sunday, April 5: 11am-5pm

Monday, April 6: 7:30am-6pm

Tuesday, April 7: 7:30am-6pm

Wednesday, April 8: 8am-11am

*Hours are subject to change.

What are the event’s demographics?

Demographic information can be found here.

How do I contact other KNOW 2020 registrants?

You will be able to message and schedule meetings with other registrants through the KNOW 2020 mobile app. You will need to be a registered attendee in order to access the mobile app. The KNOW 2020 mobile app will be available closer to the event.

Are there exhibit hall only or partial access badges?

No, we do not offer any exhibit hall only or partial attendance rates. All individuals who will be attending KNOW Identity 2020 must be registered, including booth staff, public relations support staff, employees of your organization and any individuals whom you are meeting onsite at the event.

Do I need separate registration to attend the Educational Sessions?

No, KNOW Identity 2020 offers educational sessions to all of our attendees as part of the event pass. 

Do I need to register for the Au10Tix Welcome Reception Pool Party?

No, the Welcome Reception is open to all KNOW 2020 event attendees, as capacity allows.

Do I need to register for the Hakkasan Industry Night Party?

No, the Hakkasan event is open to all KNOW 2020 event attendees, as capacity allows.

How do I apply for the startup registration rate?

KNOW considers a company as a startup if they were founded within the past 3 years and have received less than $3M in funding. If you are a qualified startup, click here to submit an application for a Startup Package and keep in mind all registrations for the startup rate are subject to approval.

How do I participate in the Qualified Buyers Program?

If you’d like more information on taking part in the exclusive Qualified Buyers Program, please click here.

Floor Plan

Please view the current exhibit hall floor plan through the Exhibitor Portal

Venue Guide

  • The conference will be held on Level 1 of the MGM Grand Conference Center.
  • MGM Grand Hotel & Casino Las Vegas Address: 3799 S Las Vegas Blvd, Las Vegas, NV 89109
  • Event Floor Plan:
  • MGM Grand Floor Plan: Click here to view a map of the hotel venue
  • Conference Center Facilities Floor Plan
  • Dining Options at MGM Grand - Private Dining information can also be found in the Sponsor Porta

Hotel

We strongly encourage all exhibitors, speakers and attendees to stay on premises at the MGM Grand Resort. We have partnered with MGM in order to provide a discounted hotel rate through March 12, 2020.  Please click here to reserve your hotel accommodations or reserve as part of your registration process.

 

If you prefer to call-in to make your booking, please call the Contact Center at (877) 880-0880. Please indicate you are with KNOW2020 to receive the reduced rate.  PLEASE SUPPORT THE ORGANIZATION AND STAY ONSITE AT THE MGM GRAND.

 

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Shipping

Please consult the Exhibitor Services Kit for printable shipping labels as well as other shipping/delivery information. If you are a sponsor who is sending collateral for literature drops or included in the tote bags, shipping information will also be provided to you within the Sponsor Portal.